Self-drive
You drive
24 hours per rental day
Included
- A ready-to-go car
- 15-minute grace period on return
Not included
- Fuel
- Parking, tolls, entrance tickets
- Delivery to your location
Bali only
Before you book
Rental Terms
Everything you need to know before you rent, in plain words. By sending a booking request, you agree to these terms.
- Bali onlySelf-drive cars may not leave the island.
- Paid before handoverPay in full before you get the car.
- 100% refundWhen you cancel 3 days or more before the start.
- 15-minute grace periodAfter that, overtime is charged per hour.
How it works
Five steps from booking to returning the car.
- 1Send a request
Choose a car and dates on this site, then tick the box agreeing to these terms.
- 2Confirmation & invoice
We confirm on WhatsApp with your invoice, including any delivery charge.
- 3Pay & upload your ID
Settle the invoice and upload a photo of your ID on your booking's tracking page.
- 4Handover
We record the car's condition, odometer, and fuel together. Your original ID is checked, not kept.
- 5Return
We check the car together again. Any overtime or other charges are itemised on the invoice.
What to bring
For self-drive. For a rental with driver, your name and WhatsApp number are enough.
Indonesian citizens
- A valid KTP
- A valid SIM A
Foreign nationals
- Passport (or KITAS)
- Driving licence from your country
- International Driving Permit (IDP)
Upload a photo of your ID before handover. Your original ID is only checked, never kept. Only the registered renter may drive.
Two ways to rent
Compare what is and isn't included.
With driver
We drive
12 hours a day
Included
- The car and a driver
- Fuel
Not included
- Parking, tolls, entrance tickets
- Driver's meals
Beyond 12 hours counts as overtime
Extra charges that may apply
Only charged if they happen, itemised on your invoice.
Hourly overtime rates
- Toyota Avanza 1.5 G CVTRp70.000 / hour
- Toyota Veloz 1.5 V HEV CVTRp75.000 / hour
- Toyota Kijang Innova Zenix G HEV CVTRp120.000 / hour
Do's and don'ts
For self-drive rentals.
You can
- Drive anywhere on the island of Bali
- Extend your rental, if the car is still available
- Return early (unused days are not refunded)
- Message us on WhatsApp if anything happens on the road
Please don't
- Take the car to Nusa Penida, Lombok, Java, or any other island
- Smoke or vape inside the car
- Bring pets without our approval
- Go off-road, drive through floods, race, or give driving lessons
- Carry dangerous or illegal goods
- Sub-let or lend the car to anyone
Payment
Three things to keep in mind.
- 1
Invoice
Sent on WhatsApp and shown on your tracking page once your booking is confirmed.
- 2
Down payment
If we ask for one, we state the amount when we confirm. It reduces your balance.
- 3
Final payment
Before the car is handed over, by bank transfer or QRIS. Upload the receipt on your tracking page.
If something goes wrong
Put safety first, then contact us on +62 813 80000 26.
Breakdown
If it isn't the renter's fault, we send help and a replacement car. If none is available, lost days are refunded pro rata.
Accident
Contact us right away and don't settle privately with another party without our approval. A police report is made when another party, an injury, or a loss is involved.
Lost keys, papers, or car
Report it to us and to the police the same day. Replacing keys and equipment is at the renter's cost.
Cancellations and date changes
Counted from your rental's start time.
- 100% refund3 days or more before
- 50% refund1 day – 3 days before
- No refundLess than 1 day before
- How to cancel
- Request it from your tracking page. Refunds reach your account within 3 working days of approval.
- Date changes
- Up to 24 hours before the start, at most twice, while a car is available. Refund deadlines still count from the original dates.
- No-shows
- We wait 60 minutes at the handover point, then the booking counts as a last-minute cancellation.
- If we cancel
- Without an equivalent replacement car, you get a full refund plus 10% off your next rental.
Frequently asked questions
Will you keep my ID or passport?
No. We only check the original against the photo you uploaded, then hand it straight back.
Is fuel included?
For rentals with a driver, yes. For self-drive, no: return the car with the same fuel level as at handover.
Can I take the car to Nusa Penida or Lombok?
No. Self-drive cars may only be used on the island of Bali.
What if I return the car late?
Up to 15 minutes is free. After that, overtime is charged per hour by car, capped at one day's rental. Let us know if you'll be late.
Can you deliver the car to my hotel or the airport?
Yes. The delivery charge is stated when we confirm, based on place and time.
When will I get my refund?
Within 3 working days of your cancellation being approved, to your bank account.
Who may drive?
Only the renter registered on the booking.
ID photos are deleted automatically 90 days after the rental ends or is cancelled. See our Privacy Policy for how we use your data.